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Genius bar9/24/2023 Even if you’re juggling more than one customer, you stay conscious of their time demands as well as your own. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need.
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